Frequently Asked Questions
Everything you need to know about our premium American meats.
Where does Good Ranchers source its meat?
We source 100% of our meat from local American farms and ranches. We believe in supporting US agriculture and providing the highest quality beef, chicken, and seafood available.
How is the meat packaged for shipping?
All orders are vacuum-sealed at the peak of freshness and shipped in eco-friendly, insulated boxes with dry ice to ensure your meat arrives frozen and safe to consume.
Do you offer a subscription service?
Yes! You can subscribe to any of our curated boxes and save 10% on every order. You have full control to skip, pause, or cancel your subscription at any time through your account portal.
Is your meat hormone and antibiotic-free?
Absolutely. Our cattle are pasture-raised and grain-finished with no added hormones, and our chicken is always hatched, raised, and harvested in the USA without the use of antibiotics.
What is your return policy?
Due to the perishable nature of our products, we cannot accept returns. However, we have a 100% Satisfaction Guarantee. If you have any issues with your order, please contact our support team and we will make it right.
How long does shipping take?
Orders typically process within 1-3 business days. Once shipped, most customers receive their box within 24-48 hours depending on their location within the continental United States.